Frequently Asked Questions
We have an extensive FAQ library below. But if there is something else you would like to know please get in contact.
An Apple a Day - Supplement Products
Try it. We find people are actually surprised by the fast results it gets. Importantly, if you are really happy with Activated Phenolics please share your story on social media or tell your friends.
By doing this you will be supporting an Australian invention, ongoing university research as well as Australian apple growers.
You can take Activated Phenolics in tablet form if that is easy and convenient for you. Otherwise, the powder is very versatile, tastes great and can be taken by itself, in water or in your favourite hot or cold health drink. The powder can also sprinkled on hot or cold food.
Yes, for our Activated Phenolics powder, from one year and above. For our An Apple A Day tablets, technically from two years and above but please make sure they are able to swallow tablets.
The Activated Phenolics powder and An Apple A Day tablets are the same, just different formats. Whichever that suits your lifestyle, some people find the An Apple A Day tablets easier, some like the powder. For some people, they find it beneficial to take both powder and tablets, especially if their digestive system is not 100%.
Take a scoop of powder and/or An Apple A Day tablets in the morning. You can always up the dose as needed.
The scoop in the container is just an indicative and based on the volume of the product, as our powder is very fine.
Depending on your teaspoon, it can vary and some of our customers use half a scoop or the full scoop.
You can take it at anytime, with or without food. Many of our customers take their Activated Phenolics and An Apple A Day tablets in the morning.
The Immunity Plus+ tablets help your body to maintain healthy immune systems to fight illness, it has higher Quercetin than the An Apple A Day tablets and the Activated Phenolics powder as well as Zinc to help with cellular health and resilience to fight off falling sick and it also helps with better/faster recovery.
1-2 tablets daily. If you are feeling rundown and feel you need a little extra support, you can take up to 4 tablets daily.
The gut powder has higher proportion of fibre compared to the Activated Phenolics powder.
Anytime, but many of our customers find it works best when taken in the afternoon.
While we don't market this for pets, we do know that some of our customers use it for their dogs and have seen good results for gut and joint health.
APSKIN - Skincare Products
Both APSKIN Face Cream and APSKIN Every Body Cream contains Activated Phenolics, scientifically formulated to maximise skin cell protection and restoration.
The anti-inflammatory properties essentially enable our skin to recognise it as part of our body’s natural wound healing and tissue repair mechanism.
As our face skin is different to our body skin, each APSKIN is designed to be absorbed optimally on our face and body, non-greasy but deeply moisturising.
First step is to cleanse using our APSKIN Facial Cleanser, followed by our APSKIN Ultra Antioxidant Serum, then our APSKIN Face Cream. General rule of thumb when it comes to skincare is lightest to heaviest.
Both APSKIN Face Cream and APSKIN Every Body Cream are formulated for sensitive skin. APSKIN Ultra Antioxidant Face Cream contains hyaluronic acid in the most absorbable form. Typical Hyaluronic acid molecules are not very well absorbed by our skin, making it useless and in some people the non-absorbed hyaluronic acid actually can cause a bad skin reaction, especially if they have sensitive skin. APSKIN hyaluronic acid is different because not only is it suitable for sensitive skin, our proprietary technology uniquely enables the molecules to be on different layers of the skin ready to be activated as our skin needs it, making it more effective and providing 24 hour protection and hydration.
Yes, APSKIN Face Cream is formulated for sensitive skin even the most delicate parts of our face. Please make sure you do not put it in your eyes.
While everyone's skin is different, many of our customers feel the difference in a week or two.
Our APSKIN range is formulated with natural actives and free from harsh chemicals and preservatives, if the consistency feels a bit runny, just give it a quick shake before use. APSKIN products should be stored at 25 degree C or below, you can put them in the fridge if necessary.
With regular use, the combination of Serum and Face Cream helps with spots and hyperpigmentation on the face. For body, you can use our Remedy Oil.
Yes, you absolutely can. Just remember a little goes a long way.
Our APSKIN Face cream contains Hyaluronic Acid which is great for fine lines and wrinkles and as our face skin is thinner, more sensitive and it has the highest concentration of sebaceous glands - our face cream is specifically formulated to suit these conditions.
Our APSKIN Every Body cream is designed and formulated to suit our hand and body skin, the thicker texture and larger molecules are not meant for our facial skin structures. It is however perfect for the skin on our hand and body.
Yes, we recommend them to use our WYLD Apples All Day Cream and our Every Body Cream.
WYLD Apples All Day Cream is formulated especially for teenager’s skin. It is free from the ‘unnecessary’ actives and is designed to suit the needs of young people’s skin.
Activated ACV
Mix approximately 1-2 tablespoon with approx. a glass of water (cold or warm). You can take it on an empty stomach but if you have a sensitive tummy, it is a good idea to first try taking it with or after food.
You can also use it in salad dressing or cooking. Visit our recipes page for some great ideas on how to use it!
You can clean most surface with it, usually with 1:1 dilution ration with water. Please make sure you test a small patch of the surface especially if it is leather or stone tabletop, to make sure it is suitable.
You can add 1-2 cups to your bath water.
Tell Me More
While it should help with inflammation, we are required to say that if you have a particular concern, please consult your doctor.
Our Activated Phenolics powder, An Apple A Day and Immunity Plus+ are all safe to use whilst pregnant or breastfeeding. All of our APSKIN skincare products are safe to use whilst pregnant and/or breastfeeding.
Please consult your doctor if you wish to take Collagen Plus+, Skin Remedy and/or Mental Resilience to be taken during pregnancy and/or breastfeeding.
All of our products are gluten free. All of our products, with the exception of our Collagen Plus+, are vegan.
No, all of our products are cruelty free!
All of our ingredients are sourced ethically. We are proudly 100% Aussie made!
If your house is humid, refrigeration after opening is suggested as it keeps the moisture out. We do not use chemicals or preservative so the powder can clump if the moisture gets in. However, it does not affect the safety and/or efficacy.
We have a lot of customers who are on low FODMAP diet who use our product without any issues however please do consider your personal condition and please consult your health practitioners if you have specific concerns.
While it should be fine, please consult your doctor if you have any specific concerns.
Yes you can. Always consult your doctor though with any specific concerns.
Take a scoop of Activated Phenolics Powder and/or An Apple A Day tablets in the morning.
You can take Immunity Plus+ and/or Mental Resilience and/or Skin Remedy tablets in the afternoon.
You can always up the dose as needed.
Our products are made from apples, so if you are allergic to apples, our products are not suitable for you.
Our Technology - Activated Phenolics
Phenolic antioxidants are ‘ultra’ antioxidants. They have a number of key features:
- They are more ‘bio-available’ than regular antioxidants – you will absorb 90% of the antioxidant value vs around 5% for normal antioxidants.
- They will not pro-oxidate – meaning they will not become free radicals and attack your cells, as can happen with normal antioxidants.
- They are broad spectrum and single source – meaning they all work together to help your body neutralise the broadest range of free radicals
Key Differences:
- Phenol: Dangerous and toxic.
- Phenolics: Beneficial and crucial for health.
In short, while toxic phenol is harmful, phenolic antioxidants are good for you and help keep you healthy.
Here is the breakdown:
Toxic Phenol:
- What it is: A chemical compound.
- Toxicity: Very harmful and can cause burns, poisoning, and other health issues.
- Uses: Found in industrial products like plastics and disinfectants, but dangerous to handle.
Phenolic Antioxidants:
- What they are: A group of natural compounds found in plants.
- Benefits: Help protect your cells from damage, fight free radicals and support good health.
- Sources: fruits and vegetable.
Activated Phenolics means that our patented technology has been applied to 100% naturally extract the phenolic antioxidants safely and concentrate them into a form that your body can absorb.
Phenolic antioxidants are extremely effective at neutralising free-radical molecules in your body. Free-radical molecules are like pollutants in your body that steal electrons from your healthy cells. When they steal an electron they cause your cells to become unstable. Free-radicals actually damage a cell’s DNA.
This will lead to cellular inflammation which can result in degenerative diseases, immunity issues and general poor health. Phenolic antioxidants work by giving their electrons to free-radicals to stop the free-radical molecules from attacking your healthy cells.
Our body is very inefficient at extracting antioxidants from food or typical supplements. Also normal antioxidants can actually become unstable in your body while attempting to stop free-radicals attacking your healthy cells.
The breakthrough with phenolic antioxidants is that they are much more potent and remain stable. Phenolic antioxidants are easily absorbed by your body and won’t become free radical molecules.
We are exposed to free radical molecules all the time. We take in more free radicals than we did in the past because of pollution in the air we breathe and unhealthy diets. This means we need more antioxidants in our diet and phenolic antioxidants are the most potent and most easily absorbed and used by your body.
No. This was a major breakthrough in antioxidant science. Activated Phenolics is a proprietary compound developed at the University of Newcastle, Australia. There is nothing like it available anywhere else in the world. This is because the technology to extract dietary phenolic antioxidants without using chemical solvents (like ethanol or methanol) has not previously existed.
The invention is patent protected. We can confidently say that anyone else claiming to have phenolic antioxidant products will be misleading you. Worse still they may be using chemicals to extract and measure the phenolic content to support their claims. Please look for the ‘Certified Activated Phenolics‘ symbol on any product you buy to make sure the product has been tested at the university and you are getting real phenolic antioxidants.
Our Apples
Out of approximately 1,755 different types of edible fruits, apples are the only one that has the ability to keep the doctor away! Apples are the source of free phenolics with a broad spectrum antioxidant profile, allowing us to create a true single source broad spectrum antioxidants!
We will never tell you to not eat apples! They are truly a remarkable fruit! However when it comes to phenolics absorption, our body is not very good at absorbing and utilising phenolics straight from the fruits. Our patented technology naturally extracts and activates these phenolics for our body to absorb and utilise!
We pride ourselves with our commitment to minimising carbon footprint and keep on striving for sustainability. From our support for regenerative farming, food and agricultural waste reduction to using Post-Consumer Recycled material whereever possible.
We work very closely with Australian apple farmers to ensure that all the apples that go into making our products are of the best quality! All of the apples undergo strict screening and quality control measures. All of our products are tested for pesticides and heavy metals.
We use a blend of red, green and yellow apples. Our apple variety blend is a proprietary blend.
Orders and Shipping
We accept all major credit and debit cards, PayPal and Afterpay.
Yes, Afterpay is available on our website. Unfortunately, Afterpay is not available for subscriptions.
You sure can, just send us an email as soon as you can and we will do our best to help.
We sure can, send us an email at info@renovatio.com.au and we can send you the link to manage your account or we can update it for you.
Simply enter your e-voucher code in the gift card box at check out.
Simply enter it in the discount box at check out.
We aim to process all orders with 24 hours, however over the weekend and on public holidays there may be a slight delay in processing.
We mostly ship using Australia Post, but in some instances we use other courier services.
Free standard shipping applies to orders $25 and above for delivery in Australia via AusPost. For order less than $25 we charge a fee of $5 for standard shipping. There is a small charge for express shipping within Australia.
International shipping there is a flat rate, so no matter how big your order is, it is the same price. Express International shipping is also available.
Free Standard Shipping to Singapore for orders above $150 SGD.
Estimated delivery times (business days)
Australian Shipping – via Australia Post
Standard shipping – 2-4 business days* (Free)
Express shipping – 1-2 business days* ($5.90)
International Shipping – via Australia Post
Standard international shipping – 8-15 business days* ($29.50)
Express International shipping – 3-5 business days* ($44.50)
*Shipping times are an estimate and it may take a little more time to get you, or it could arrive faster!*
Yes, if you entered your email at check out, our system will generate and send you the tracking information.
Price Match Program (Australia)
We are trialling this program to offer the same or similar promotion(s) with the ones running in-store at major Australian supermarkets for our ranges. Price match program is subject to each week review and may not always follow the in-store promotion(s).
This program is only for customers in Australia (both for billing and delivery).
We are trialling this program to help our customers accessing the promo, we are constantly reviewing ways for us to make it as easy as possible to access our products.